SMS

Sporting a bubbly, iChat-like interface, the SMS app mercifully threads
messages, an idea Palm hatched for its Treo devices many moons ago.
Users of the threaded setup became immediately addicted to it, making
it difficult to move back to plain old flat SMS (darn you, Palm!) and
leaving us wondering why other manufacturers didn't follow suit.
Granted, the inherent 160-character limit and sometimes exorbitant
per-text rates have always left traditional SMS with a paper
disadvantage against data-based instant messaging, but ultimately the
Short Message Service's worldwide ubiquity has crowned it the "killer
app" for mobile textual communication anyway. So why not make it all
purty?

Indeed, if we had to boil the iPhone's SMS down to a one-word
description, "purty" would certainly be a finalist. The app's simple
enough; messages from numbers that don't already have a "conversation"
going get added as a new entry in the main grid. Swiping to the right
on a line item here presents an option to delete the conversation
entirely, while tapping it opens the bubbly goodness. At the very top,
call and contact info buttons appear for contacts already in your
address book; contact info is replaced with add to contacts for numbers
that aren't. Below the conversation, a text field and send button do
exactly what they imply. Hitting send brings up a progress bar that
prevents you from doing anything else in the SMS app until the current
message has been successfully sent, although you can still hit the home
button and use other apps.
When a message is received, you get a popup with the contact name (or
number) and the message text, regardless of whether you're on a call.
If you're anywhere but the standby screen, you also get ignore and view
buttons; ignore will return you to your previously scheduled
programming, while view sends you straight to the conversation. Like
Mail, SMS shows a red circle near its icon when there are unread texts.
The cutesy, drop dead simple interface doesn't come without a price,
though. First of all, the SMS app is about as configurable as a DynaTAC
8000 (yep, that's pre-Zack Morris for you young'uns in the audience).
Don't like your messages threaded? Sorry. Want red bubbles instead of
green? Tough luck! We guess SMS alerts from our bank warning us that
our checking account balance is under $50 are somehow less bothersome
when presented in a shiny, rounded bubble, but we'd at least like the
option of going old-school if we're so inclined.
Secondly,
there's no rhyme or reason to when timestamps appear. That's fine -- we
get the idea, they appear when there's been a significant lapse in
communication -- but we want to be able to hold down on a specific
bubble to get that level of detail then. And finally, SMS offers no
character counter or multi-message warning, features available on
virtually every other handset on the market. The phone seems pretty
smart about reassembling multiple messages into a single bubble, but
that's still no reason to lull us into the false sense that this is a
true IM service, especially when AT&T's default package for the
iPhone only has 200 messages. And believe it or not, some of us still
don't have devices that can reassemble multi-text messages anyway.
Calendar

 The
iPhone's calendar may possibly be the most usable we've ever seen on a
cellphone -- but most of the credit there may be due to the device's
massive screen. Most cellphone calendars are difficult to use, but not
for lack of effort, it's for lack of screen real estate. The iPhone's
huge, high res display makes it possible to get a month-view while also
having enough room to show each day's events below. Dragging your
finger around the days of the month instantly loads those appointments;
all in all the calendar is very snappy, far more so than the mail
client.
Too bad we still had major problems syncing appointments
made on the iPhone back to our our desktop iCal calendar. It just
wouldn't happen. Appointments we created on the iPhone refused to show
up on the desktop, and about half the time during sync our
iPhone-created appointments would actually get deleted entirely from
the device. (This may be something screwy with our phone, so we'll
assume it's not expected behavior.) Appointments created on the desktop
sync over fine, however, and we had no issues there -- so just be sure
that you never need to make an appointment in your iPhone calendar when
you're on the go. Kidding!
Another issue we had with the
calendar is its refusal to inherit color coding from desktop calendars,
or in any way display in which calendar an appointment was made. If
you're anything like us, you have a few calendars, like one for
personal, work, birthdays, spouse, etc. Well, if that's the case then
it sucks to be you, because all those calendars' appointments look
exactly the same in the iPhone (and unlike desktop iCal, you can't set
a time zone for an appointment). The iPhone calendar also lacks a
week-view mode, but supplants a pretty useful appointment list instead.
We wish we could take a short appointment list summary and drop it in
our unlock screen -- the day's appointments is some incredibly valuable
information that you shouldn't have to start, unlock, and then hit
calendar to retrieve.
Photos and camera


 So
here's how we're picturing that this went down inside Apple HQ: there's
like a couple months left before the iPhone's release, and suddenly the
team realizes that they haven't created the software for the camera.
They then proceed to spend five weeks on cute animations and one week
on actual functionality. Yes, yes, we're quite sure that's a gross
exaggeration, but we just can't remember the last time we've used a
phone camera with this little functionality. Then again, maybe that's a
good thing for some.
When the Camera app is opened, you get a
giant viewfinder and two buttons along the bottom. The large button in
the middle snaps the picture and the smaller button to the left moves
you to the camera roll, which is simply a special photo album within
the Photos app. We understand that packing a larger sensor or a decent
flash would've sacrificed more thickness and battery life than Apple
was willing, but that's still no excuse to leave us without even a
single configurable parameter for the camera. No scene selection, no
digital zoom, no destination album, nothing.
Pressing the
shutter button causes a shutter animation to collapse momentarily over
the viewfinder; a moment later, the just-taken picture becomes
translucent and collapses down into the camera roll icon. Both
animations are kinda cool but totally unnecessary. The viewfinder's
refresh rate is decent -- but not even close to real realtime -- and
it's far from the best we've seen. We'd estimate it's humming along at
7 or 10fps.
Enough grousing, though; on to picture quality. For
two megapixels, no autofocus, and no flash, we're about as impressed as
we can be. Compared to the Nokia N76 -- another 2 megapixel cameraphone
we've recently spent some time with -- the iPhone's pictures
consistently came out clearer and with far less pixel noise. That said,
it's still a lousy sensor by even ultra low-end dedicated camera
standards, so we'd recommend this not be used in the field for anything
but the occasional candid shot.
 As
we mentioned, snapped photos hightail themselves over to the Photos
app. The iPhone appears as a digital camera to the computer, so it'll
bust open iPhoto on the Mac while PCs can configure it to import to a
folder. Photo albums already on your computer (in iPhoto, Aperture, or
a particular folder) can be configured to be automatically synced to
Photos as well.
When Photos first opens, the user is asked which
album to browse; the name of the album is shown along with the number
of pictures in the album. Tapping an album brings up a flickable
thumbnail view of all photos within it. Here you can either tap a
particular picture to bring it full screen or tap the play button at
the bottom of the display to kick off a slide show. Slide show options
are configured in the iPhone's settings: duration to show each photo,
transition effect, repeat, and shuffle. The transitions are, for lack
of better verbiage, freaking awesome ("Ripple" is our favorite).

Calling up an individual photo brings up a view that is navigationally
very similar to Notes, an app that we'll be taking a look at shortly.
The photo dominates the screen, while buttons at the bottom allow you
to export the photo (to wallpaper, email, but only in VGA, or a
contact), move to the previous / next photos, kick off a slide show, or
delete the pic you're looking at. Unlike Notes, however, the interface
disappears after a moment to allow you to see the entire picture
unobstructed by the user interface; pinching and unpinching here will
cause the displayed picture to zoom in and out.
Photos
also offers a couple extra goodies here that Notes does not. First, the
iPhone can be rotated here as it can in Safari -- but interestingly, it
can be rotated in all four orientations versus Safari's three. Second,
swiping left and right moves from photo to photo. If you tap and hold,
the movement will stop even if you're halfway between two photos (think
of it like a roll of film), but flicking fast will not spin through
multiple photos like with textual lists (iPod, Contacts, etc.). Why the
left and right swipes weren't implemented in Notes, we don't know, but
we're pretty bummed about it.
YouTube
 Having
rolled out YouTube support for Apple TV recently and given the service
its very own icon on the iPhone's home screen, it seems Apple has
suddenly decided that the mother of all video sites is a key part of
its entertainment portfolio. Though it's a fairly impressive and
particularly feature-rich component of the handset, it's not a perfect
reproduction of the desktop YouTube experience (not to suggest we won't
still be capable of wasting hundreds of hours on it, of course).
Opening
YouTube presents an interface whose flexibility and searchability is
really rivaled by nothing else on the iPhone -- not even the iPod app.
Along the bottom is a toolbar with five buttons: Featured, Most Viewed,
Bookmarks, Search, and More. More is really a catch-all for three other
buttons that wouldn't fit on the toolbar: Most Recent, Top Rated, and
History (though the toolbar can be reconfigured using the edit button,
like the iPod). Lets walk through these one at a time.

Featured, Most Viewed, Most Recent, and Top Rated all roughly equate to
their equivalent lists on the YouTube page, though not exactly
one-to-one. We're guessing the differences are thanks to YouTube's and
Apple's inability to re-encode every single video into an
iPhone-friendly format in a timely fashion. Most Viewed is further
divided into All, Today, and This Week with toggle buttons at the top.
The
grid view used in both of these views is fabulous, featuring a
thumbnail of the video, the name, rating, number of views, length, and
the uploading user's name. Tapping the blue arrow to the right of the
video brings up yet more information in a new screen, including the
full description, date added, category, tags, and a list of related
videos. You also have Bookmark and Share buttons here; the former adds
this video to your Bookmarks view, while the latter creates a template
email with the video's URL embedded.
Bookmarks contains a list
of all videos that have been bookmarked on the device. Note that this
is not the same favorites list found in your YouTube login -- in fact,
it's not even possible to log in to one's YouTube account on the iPhone
(unlike the Apple TV). The grid view here is the same one found in
Featured and Most Viewed with the addition of an edit button at the top
right; tapping it allows videos to be removed from the list.
Inexplicably, the wipe gesture used in SMS and email isn't used here
either, but rather the red circle that makes a few appearances
throughout the phone.
Search is, well, a search function.
Tapping on the field at the top calls up the keyboard and search
results appear in the grid underneath. It appears to use essentially
the same logic as that on YouTube's website, though just like Featured
and Most Viewed, you'll get fewer videos here since not everything has
been re-encoded to the iPhone's liking just yet. History simply shows a
chronological list of the most recently played videos on the device --
and rest easy, it can be cleared with a Clear button in the upper right.

Moving on to playback, this is where we're struggling a bit. We want to
like this app over EDGE, we really do, but as we mentioned before, it's
just a little too flaky to be much fun. Load times are long -- 15
seconds or longer, with an occasional spike as high as one minute in
our testing -- and we'd sometimes get mysterious error messages saying
that videos can't be played. Add in the fact that the playback
resolution and bitrate is automatically "optimized" (read: scaled way
down) for EDGE, and frankly, it's just more trouble than it's worth.
Over
WiFi, though, it's a different story altogether. Videos load quickly
and the resolution seems perfectly suited for the iPhone's glorious
display. During playback, controls include a scrubber, done button for
returning to the video list, and a toggle switch for moving between a
letterbox and stretched view (this bearing in mind that the iPhone's
aspect ratio is wider than YouTube's) all along the top. At the bottom
you get a volume control, bookmark button, previous and next buttons
for moving to different videos in the grid, play / pause, and an
envelope icon that fires up a template email the same as the share
button found when viewing a video's details. For some reason, the
YouTube app forces video lists to be shown in portrait and playback to
be landscape -- the rotation sensor has no bearing here whatsoever,
same as in iPod playing video.
Stocks


Stocks bears some striking resemblances to its cousin, the Dashboard
widget of the same name. The main displays are virtually
indistinguishable, though the iPhone version trades its Mac
equivalent's blue background for black. Like Weather, Stocks loses its
Dashboard data provider (Quote.com in this case) and adds a "Y!" logo
in the lower left that, when tapped, takes the user to a Yahoo! Mobile
page with a variety of information for the highlighted stock. The
performance graphs at the bottom take several seconds to load, and like
everything else, take longer over EDGE -- a little more than twice as
long in our informal testing. Interestingly, the longer time spans took
longer to load, which means they seem to actually be loading more data
in the background instead of aggregating it at a lower resolution on
the back end. Over EDGE, 2-year stock graphs took on average around 7
seconds to load, while on the other end of the spectrum, 1-day graphs
took about 2.5 seconds. Averages -- DJIA, for example -- seem to take
marginally longer. Data never appears to be cached here, so every time
you tap on a different time span, you've got to wait for the data to
load again.

Configuring Stocks is a simple affair; the only options are adding /
removing stocks and selecting whether price changes should be displayed
by value or percentage.In both cases, positive changes are shown as a
green box and negative are in red. Companies can be added by symbol,
full, or partial name; a results grid shows symbols that match your
entered term. Annoyingly, there's no way to change the order in which
stocks are listed, except but to re-enter them in the desired order.
Google maps

 Using
Google maps on most smartphones is an absolute pleasure. The Windows
Mobile and Palm OS Gmaps apps are just fantastic -- and the iPhone
ranks among them. Apple supposedly spent a lot of time working on this
one (Google has historically released all its own mobile apps), and it
shows. Map loads are reasonable even over EDGE (and expectedly snappy
on WiFi), and being able to easily search Google local, pull up a
number and address in a contact card, then call that location and route
directions to it,
that is an amazing mobile maps experience. Too bad the iPhone can't make use of a Bluetooth GPS receiver (wink, wink Apple!).
We
wish the maps app recognized a search for "home" so we could return to
a default location at or near our residence (without typing it in), but
users can set map bookmarks for repeat use. The traffic alerts system
is also pretty impressive, but it doesn't work for all roads and
freeways, so your mileage may vary (har) on that. Pulling up the
satellite view on the iPhone is a thing to behold -- the crisp display
shows an extraordinary amount of detail for such a small device.
Our
biggest complaint about the maps app, though, is something we mentioned
earlier: inconsistent gesture input. Gmaps is the only app in the
iPhone where two-finger single tap zooms out. This is something one can
get used to, but it's still pretty disorienting, and we've found
ourselves inadvertently trying the Gmaps two-finger zoom out in other
apps, obviously with little result.
Weather

 Anyone
familiar with Mac OS X's preinstalled weather widget will feel right at
home here (right down to the static Sunny / 73° icon, which we would've
much preferred be updated regularly for our home city). Naturally, the
layout is more vertical on the iPhone to accommodate the taller screen
(and coincidentally, it seems you can't hold the phone sideways to get
a landscape version of the widget). While the Dashboard widget uses
AccuWeather as its data provider, the iPhone has made the jump to
Yahoo! with a new "Y!" logo appearing in the lower left -- an homage to
Apple's newfound relationship with the company to launch that push-IMAP
email, perhaps. Pressing the logo pulls up Safari and directs you to a
Yahoo! Mobile page with weather, news, events, and Flickr photos for
the selected city.
Configuration for the widget is about as
basic as it could possibly get: hit the ubiquitous "i" icon in the
lower right, select your cities and your preferred unit of temperature,
and you're done. In light of the simplicity and overall lack of
configurability of the phone, we're a little surprised they even
bothered to offer a unit selection since the device is currently only
offered in the US, but we know not everyone grew up here, and we're
certainly not complaining. After you've selected your cities and hit
done, you're returned to the widget's primary display. Multiple cities
are indicated as small dots at the bottom of the screen, while flicking
left and right changes cities. Notably, the order you enter cities is
the order they'll appear -- there's no way to change that without
deleting and reentering, like stocks.
Clock


Jet setters and chefs should appreciate the Clock widget, one of the
better implementations of a world clock and timer (among other things)
we've seen on a phone. Clock bears little resemblance to its Dashboard
cousin (but that's not a bad thing). It also shares a rather
unfortunate trait with Weather in that its icon doesn't reflect reality
-- the time is permanently fixed at 10:15. We suppose the decision to
keep it static was made because you can clearly see the time at the top
of the home screen anyway, but it would've been a nice touch anyway
considering that the Calendar icon reflects the actual date.
At the bottom of Clock there are four buttons: World Clock, Alarm,
Stopwatch, and Timer. All four function pretty much the way you'd
expect. The World Clock function is great in that each selected city
shows its name and an analog clock followed by a digital clock and an
indication of whether the locale is yesterday, today, or tomorrow
(crazy International Date Line antics!). Unlike Weather and Stocks,
cities can be reordered here by dragging on the "ribbed" area at the
right while in Edit mode.

The Alarm page lets you add pretty much as many alarms as you like (we
had ten going). The functionality here is great; for each alarm you can
select what days it's active, what sound should be played, whether
Snooze is available, and the alarm's name when viewed in the grid of
all alarms. The time is selected with a slot machine-style series of
rollers, one each for hour, minute, and AM / PM. Once options are set
up and you return to the grid, each alarm can individually be turned on
and off with a switch. Having any of them set to active causes a clock
icon to appear in the status bar at the top of the screen.
Stopwatch and Timer are both extraordinarily simple goodies, but even
so, it's still possible to make them extraordinarily unintuitive.
Thankfully, the iPhone's aren't. Stopwatch simply gives the time broken
down in minutes, seconds, and tenths (plus hours on the far left when
you get that far) with a start and reset button; when the time is all
zeroes, Reset is grayed out. Hitting start turns the left button to
stop and the right button to lap. Pressing lap will add the split time
to the grid directly below the buttons along with an indicator of the
lap number. Hit stop, and the start and reset buttons return. Hitting
Rreset will clear split times as well. The sleep behavior of the phone
seems a little indeterminate while the stopwatch is running --
sometimes the screen dims, sometimes it sleeps, sometimes it stays wide
awake. We couldn't nail down what (if anything) determined the phone's
behavior here. Happily, you can leave the Clock app and go about your
business and the stopwatch will continue running -- you can even use
other parts of the Clock app itself.

As for Timer, you're presented with two slot machine-style dials, one
for hour and one for minute. Below, a button asks you which sound
should play when the timer expires, followed by the start button (which
changes to cancel once the timer has been kicked off). Unfortunately,
you cannot run multiple timers simultaneously.
Calculator

 There's
very little to be said about the Calculator widget -- and let's be
honest, that's exactly how a simple calculator should be. You enter
your digits, you do your arithmetic, and you get on with life. This
particular widget has undergone a full redesign from the calculator
found in Mac OS, taking on darker colors for the buttons and the
background and a blue, 3D-look display. Gone are the segmented digits,
replaced by a traditional smooth font (in other words, Apple wasn't too
concerned about making this thing look exactly like a physical
four-function calculator).
Missing from the iPhone, though, are
dedicated scientific / graphing calculators, or, perhaps more usefully,
a tip calculator. We think any would be nice to have, and this device
definitely has the necessary screen real estate to make them functional
and visually appealing. In fact, the iPhone's screen is so big that a
simple four-function calculator looks just a little too sparse,
although it certainly makes the buttons easy to press.
Notes


 Font
look familiar? It should -- the iPhone Notes app ganks the Marker Felt
font, perhaps best known as the default font in Stickies. Frankly, we
could do without it, or at the very least we'd like an option to change
it to something a little simpler and less Comic Sans-like (the iPhone's
systemwide font would've been just fine, thanks). Adding a note is
accomplished by clicking the "+" button found in several iPhone apps;
the new note is automatically timestamped and titled based on the first
line of text that you write. While editing, two buttons appear in the
title bar directly above the yellow pad -- both save the note, but the
Notes button kicks you back out to the list of all notes, while the
done button keeps you in a read-only view of the current note. We
really would've liked a cancel button here, too.
In the
read-only view, four icons appear at the bottom of the screen in the
same casual, fun style as the font. The far left and right icons move
from note to note (seems like there should be a swipe gesture here
that'll accomplish the same function), the envelope creates an email
with the note as the body and the first line as the subject, and the
trash can predictably deletes the note. Strangely, there is no other
way we can find to delete a note -- you must be looking at it to trash
it. Also, we found ourselves instinctively rotating the phone from time
to time in Notes, but sadly, you won't find any landscape mode here.
And why no drawing capability? We're not asking for handwriting
recognition or anything fancy like that, just the ability to doodle
would've been a fabulous feature.
Settings

 It's
no secret, our favorite part of any cellphone and device is the
settings area. We often find ourselves running to the settings before
even making a call on a new phone or playing back some video on a new
media device. When it comes to settings, by and large the iPhone
doesn't disappoint. We won't go over every nook and cranny (we could do
a feature on just the menus and submenus and subsubmenus... in this
thing), but here are some highlights:
Airplane mode - Super easy toggle, works instantaneously.
Usage
- Doesn't show percentage of battery remaining (lame), but does show
all of your current usage stats, like standby time since last charge,
etc.
Sound - Comprehensive yet simple sound behavior settings, lots of toggles.
Date & Time - Has a setting for time zone support on / off in calendar, convenient if you do / don't travel a lot.
Network
- VPN settings (supports L2TP and PPTP); WiFi settings allow you to
select DHCP, BootP, or static IP address, as well as no, manual, or
auto HTTP proxy.

Bluetooth - Extremely
straightforward and usable interface for Bluetooth; discoverable is
switched off by default, but turned on only for the duration of time
you're in the Bluetooth menu. Pairing is very simple, although we kind
of hoped it would use the Sidekick system of attempting common
Bluetooth PINs so you don't have to remember which your headset uses,
1111, 0000, etc. Oh, and you can pair your iPhone with most anything,
but don't expect it to actually do something once paired -- almost all
Bluetooth profiles are disabled.
Keyboard - Allows you to enable / disable auto-capitalization and caps lock.
Mail
- Add, delete accounts (types include POP3, IMAP, Gmail, AOL, Yahoo,
.mac, and Exchange IMAP, but not Exchange EAS), auto-check messages
(manual, 15, 30, or 60 minutes), message preview (0 - 5 lines), CC
myself on / off, signature, etc.
Phone
- Contact sort / display order, call fwding, call waiting, caller ID
(no option to only show ID to known contacts), and way at the bottom,
the awesome AT&T services menu that remembers the codes for things
like checking bill balance, viewing minutes, etc.
Safari
- Set your search engine (Google, Yahoo), on / off switches for
JavaScript, plug-ins (what plug ins?), pop-ups. There's also a cookies
menu, and clear history / cookies / cache buttons.
iPod - Audiobook speed, EQ, volume limiter, etc.
iTunes, activation, and sync
As with the iPod, setting up and syncing the iPhone
in iTunes is meant to be an incredibly easy experience, and for the
most part it is. You're (obviously) required to have iTunes 7.3 to get
it going, bet starting the guided activation setup is as easy as
plugging in your phone. Although a huge number of people had understandably maddening issues
during launch that caused them to be unable to use their new phones for
up to a couple of days, we were able to burn through a number of
different types of activations (new AT&T customer, existing
AT&T customer, non-ported number, ported number, etc.) on about a
half dozen phones, each in under 10 minutes -- none had any issues. It
stands to reason that as the initial sales glut for the iPhone fades,
this process will only become more stable.
Once your device is
recognized by iTunes, you can select which contacts groups, calendars,
music, movies, podcasts, etc. you want to drop onto the iPhone. It took
us under a minute to sync a couple hundred contacts, and not much more
to do a few hundred calendar appointments. We moved about 1.5GB of
music and movies over to the device in about 10 minutes -- that's a
little more than 2.5MB per second. Not unbelievably fast, but if you
wanted to completely refresh the entire capacity of your iPhone, that
process would take under 50 minutes, which is reasonable enough.
Syncing photos with your desktop is less automated than we would have
liked. On a Mac, users are expected to pop open iPhoto and import
manually. iTunes also backs up your iPhone's non-synced settings, such
as SMS conversations, notes, call history, contact faves, sound
settings, and so on. We tried it out, and sure enough, it worked well
enough -- even saved our browser history. WiFi passwords? Naw, not so
much.
Not surprisingly, syncing to a PC is a different
experience than syncing to a Mac. PC users shouldn't expect to have the
iPhone take advantage of all of Vista's new iLife-like lifestyle
software suite (Windows Mail, Calendar, Address Book, etc.), users can
only use Outlook (not Outlook Express) to sync content. On a PC sync
worked perfectly, strangely enough (considering it worked less than
perfectly on a Mac). Outlook was kind enough to copy contacts and
calendar appointments back and forth with ease. It was almost eerie
watching an iPhone interact better with a PC and Microsoft software
than with a Mac and Apple software, but kudos to Cupertino for not
leaving Windows users out in the cold on this one.
Data performance
Apple and AT&T are banking that a two-line attack of WiFi plus
a recently-enhanced EDGE network is going to quell the call for 3G in
the iPhone -- in its first iteration, anyway. We see at least three
problems with that approach. First, UMTS employs a more advanced
vocoder than 2G does, so we're losing out on the opportunity for
moderately improved voice quality. Second, on its best day, EDGE is
sill an order of magnitude slower than HSDPA on its worst day (we're
talking about both throughput and latency here, with the latter often
being a better indicator of perceived speed). Third -- and perhaps most
importantly -- AT&T's EDGE network can't support simultaneous voice
and data. Read: if you're moving data to or from your iPhone, calls
will go straight to voicemail. Big time bummer. The thought of browsing
with Safari on the iPhone's magnificent display while chatting on
Bluetooth is a seductive one, but it ain't gonna happen.
That
being said, is EDGE bearable for the iPhone's core services? We'd sorta
expected that Apple would've fine-tuned all of the iPhone's first-party
apps to behave reasonably well regardless of what kind of data network
you were feeding on, but we found that wasn't necessarily the case.
Browsing in Safari was a generally satisfying experience (thanks partly
to the fact that typically-large embedded Flash objects don't load),
ditto for Mail, Weather, and Stocks, but YouTube really tried our
patience.
For a couple hours after activating the phone, we
couldn't play videos period -- possibly because YouTube's and Apple's
servers were being hit so hard by new owners putting their handsets
through their paces -- but once we could finally get things going, we
were left disappointed by load times, buffering issues, and errors. To
put things in perspective, videos consistently started playing within
four seconds on WiFi, whereas YouTube frequently ran over fifteen
seconds. Our high was a staggering 58.1 seconds!

We guess we could live with an average of fifteen seconds, though, if
they always ended up playing. They didn't. When on EDGE, we'd estimate
that 10 to 15 percent of the videos we try to play churn for a few
seconds then bring up a message simply (and unhelpfully) informing us
that the movie can't be played. Maybe the oddest bit of all this
YouTube drama is that the videos run at a much lower resolution on EDGE
than they do on WiFi, obviously in an attempt to make load times
reasonable and streaming possible. Perhaps that sitch will improve over
time with better encoding, better EDGE, and firmware upgrades -- but
for now, we're declaring YouTube a WiFi-only app.
On
that note, WiFi is a breath of fresh air that turns the iPhone into a
data-munching powerhouse. Annoyances like slow load times in YouTube
and Maps melt away, generally giving the device a very different feel.
The iPhone's WiFi implementation is seamless but moderately annoying
out of the box; by default, the phone regularly prompts you if you want
to connect to the strongest available network, which gets old really
fast, especially when walking down the street. This can be turned off
from the WiFi settings, which is prominently placed near the top of the
settings app -- second item, in fact, right after the Airplane Mode
toggle.
Other WiFi settings include a switch for the WiFi radio
(not to be confused with Airplane Mode, which'll also disable the cell
radio and Bluetooth) and a list of nearby SSIDs which is automatically
populated when you enter the screen and refreshed about every eight
seconds. Next to each network's SSID is an icon indicating whether
encryption is being used, a three-bar signal strength indicator, and a
blue arrow that you tap for advanced configuration (more on that in a
moment). Simply tapping the SSID will connect you to the network, or if
a WEP key or WPA password is necessary, you'll be prompted.
After
the connection is successful, the "E" icon in the status bar is
replaced with a signal strength indicator -- not the most obvious way
of showing that you're connected to WiFi, but sure, we get the point.
If a particular network requires advanced configuration, you can tap
the blue arrow at the far right which displays the IP address, subnet
mask, gateway, and so on (if you're already connected), allows you to
choose a method of IP address acquisition (DHCP, BootIP, or static),
and set an HTTP proxy if necessary. If the network is already
"remembered" for the phone, a "Forget this Network" button appears at
the top to kill it from your preferred list.
Wrap-up
We're not huge fans of "conclusions" in reviews -- or number
systems, or one liner pros / cons / bottom-lines for that matter.
Devices have become so feature-rich over the years that potential
buyers' decisions can be made or broken on the support, quality, or
integration of just one or two features. For us that's exactly the case
with the iPhone -- although the list of things it doesn't do is as long
as the list of things it does, it's only a few small, but severe,
issues about the device that truly galvanizes our opinion of it.
It's
easy to see the device is extraordinarily simple to use for such a
full-featured phone and media player. Apple makes creating the spartan,
simplified UI look oh so easy -- but we know it's not, and the devil's
always in the details when it comes to portables. To date no one's made
a phone that does so much with so little, and despite the numerous
foibles of the iPhone's gesture-based touchscreen interface, the
learning curve is surprisingly low. It's totally clear that with the
iPhone, Apple raised the bar not only for the cellphone, but for
portable media players and multifunction convergence devices in general.
But
getting things done with the iPhone isn't easy, and anyone looking for
a productivity device will probably need to look on. Its browser falls
pretty short of the "internet in your pocket" claims Apple's made, and
even though it's still easily the most advanced mobile browser on the
market, its constant crashing doesn't exactly seal the deal. The
iPhone's Mail app -- from its myriad missing features to its
un-integrated POP mail experience to its obsolete method of accessing
your Gmail -- makes email on the iPhone a huge chore
at best.
For
us, the most interesting thing about the iPhone is its genesis and
position in the market. Apple somehow managed to convince one of the
most conservative wireless carriers in the world, AT&T (then
Cingular), not only to buy into its device sight-unseen, but to
readjust its whole philosophy of how a device and carrier should work
together (as evidenced by the radically modernized and personalized
activation process). Only a few days after launch it's easy to see June
29th as a watershed moment that crystalized the fact that consumers
will pay more for a device that does more -- and treats them like a
human being, not a cellphone engineer. Imagine that.
But is the
iPhone worth the two year contract with the oft-maligned AT&T and
its steep price of admission? Hopefully we gave you enough information
about the iPhone's every detail to make an informed decision -- despite
the iPhone's many shortcomings, we suspect the answer for countless
consumers will be a resounding
yes.
Phone, Mail, Safari, iPod
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